Work Wizard Software, LLC. Privacy Statement, effective as of November 30, 2023

This Privacy Policy outlines the practices of Work Wizard Software, LLC. and its related entities (collectively, "Work Wizard," "we," "us," or "the Company") concerning the collection, use, and protection of Personal Data. Work Wizard is committed to safeguarding the privacy and confidentiality of Personal Data, acting primarily as the data controller, except in specific scenarios as detailed in this document.

Scope of the Policy:

This policy applies predominantly where Work Wizard acts as the data controller of Personal Data. It does not cover instances where Work Wizard serves as a data processor or service provider for our clients. When our clients use our services to manage their digital platforms, the privacy policies of those clients take precedence over this document for the data processed in those contexts. Queries regarding data processing under such circumstances should be directed to the relevant client. Our role and responsibilities as data processors are elaborated in the designated Data Processing Addendum, which is an integral part of our client contracts.

1. Application of this Policy:

This Privacy Policy applies when you:

Access our websites or social media channels referencing this policy.

Visit our corporate locations.

Interact with us using various communication methods or our products and services, where we act as data controllers.

Participate in our events, webinars, training sessions, or competitions.

Are associated with our service providers or vendors in situations where we are the data controller.

You are a client's employee, providing your data to us in our capacity as a data controller.

2. Categories of Personal Data:

We collect Personal Data both directly and indirectly. Direct collection occurs during interactions such as service inquiries, website registrations, or through business relations with clients. Indirect collection involves obtaining data from third parties, including public databases or partners for purposes like identity verification and customized advertising.

Here is the situations and categories of personal data we collect.

Situations	Categories of Personal Data
Interest in services, customer support queries, "Contact Us" use, website registration, event/webinar/contest sign-ups, participation in programs/surveys, product/service usage, content downloads, or employment at a customer company sharing info with us	Basic contact details (name, job title, company, address, phone, email), account credentials (username, password), and other shared details
Website purchases, event/webinar registrations	Contact details, financial and billing info (billing name, address, credit card or bank details)
Event attendance	Badge data (name, title, company, address, country, phone, email), photographs, videos
Registering for community participation, programs, training, certification	User identity data (username, photograph, video, occupational details, location, social media profiles, company, expertise, interests)
Interactions with our websites or emails	Device and usage data (IP addresses, identifiers) collected via cookies, web beacons, or similar technologies
Product and service usage	Device usage data, service interaction logs; some may be classified as Personal Data, including Usage Data
Phone communications	Caller identity (name, voice), and other willingly shared Personal Data
Voluntary information submissions (surveys, questionnaires, research)	Provided information, potentially including Personal and Special Category Data
Suppliers or service providers to Work Wizard	Contact details, payment and billing information

3. Collection and Use of Personal Data:

The collection and use of Personal Data are governed by the terms set forth in this document. If you provide us with data about others, you must ensure you are authorized to comply with the necessary consent requirements. For any concerns regarding your Personal Data or to exercise your rights, please refer to the contact details in our Data Processing Addendum.

4. Sourcing of Personal Data:

We source Personal Data from various channels, including but not limited to

Service-related data from public posts or third-party publications.

Location data from external sources for services like identity management.

Data for targeted advertising from third-party business contact databases.

5. Device and Usage Data:

We collect data through cookies and similar technologies for website navigation and email interactions. This includes device and commercial data, as well as internet activity details. This Privacy Policy further describes our use of these technologies and the data collected.

6. Cookies and Tracking Technologies:

We and our authorized partners utilize cookies, web beacons, and similar technologies for tracking and preference determination. This section details our use of session and persistent cookies and our practices regarding web beacons and pixels, particularly in marketing emails. Please see the instructions in our Data Processing Addendum for opting out of marketing communications.

For detailed cookie usage and management, see the 'Advertising Cookies' section below

Type of Cookies	Managing Settings
Required Cookies	Essential for website functionality, including session, authentication, and security cookies. Used for identifying users for online transactions and requests.	No opt-out. Necessary for website operations.
Functional Cookies	Enhance website functions, performance, and services. Includes traffic analysis, market research, and non-specific advertising. Uses HTML5 local storage or Flash cookies.	Consent required. Manage via Cookie Preferences in page footer. Adjust via browser settings.
Advertising Cookies	Track activities across websites for targeted marketing. Delivered by us or third parties. Collects data like browser type, IP addresses. May recognize users across devices. Uses web beacons.	Consent required. Manage via Cookie Preferences in page footer. For detailed info, see Section 3.

7. Guidelines for Online Behavioral Advertising and User Opt-Out Choices:

Work Wizard, or our authorized partners, utilize cookies and similar technologies for targeted advertising purposes (also known as "online behavioral advertising" or "interest-based advertising") when you interact with our websites.

8. Managing Targeting and Advertising Cookies:

To manage your preferences concerning targeting and advertising cookies on this site, access the Cookie Preferences link located in the website footer. Your browser settings provide additional options for managing, including deleting cookies and HTML5 local storage. Please be aware that different browsers offer distinct tools and options for managing HTML5 local storage.

9. Opt-Out Options for Cookies:

In addition to our preference center, users have the right to opt out of non-essential data collection via their browser or device cookie settings. For opting out of interest-based advertising, please click [here] (for users in the EU or UK, click [here]). Be advised that blocking or deleting certain cookies may impact your user experience on our websites.

10. Do Not Track (DNT) Features:

Certain web browsers offer a Do Not Track (DNT) feature, allowing you to express a preference not to be "tracked" across websites. However, there is no consensus on how companies should interpret DNT signals. Currently, Work Wizard does not act in response to DNT signals. We remain committed to respecting your privacy and will continue to monitor developments around DNT technology and its standardization.

11. Social Media Interactions:

Our websites may incorporate social media tools, such as "Tweet" buttons and other sharing widgets ("Social Media Features"), enabling you to share or post information to external social media platforms or networks. These Features may be hosted by the respective platforms or on our website. Using these Features on our site could notify the social media platform of your visit, particularly if you are logged into your account. Additionally, Work Wizard provides sign-in services on some of our websites, facilitating user authentication and the option to share specific Personal Data with us. The privacy policies of the respective social media companies govern your interactions with these Social Media Features.

12. Mobile Device Data Collection:

Accessing our services through a mobile device can result in the collection of various data types, such as telephony log information (including call numbers, durations, times, and SMS routing information) and device events (like crashes, system activity, and hardware settings). Location data may also be collected through IP addresses, GPS, and other sensors, potentially providing information about nearby devices, Wi-Fi access points, and cell towers.

13. Purposes for Processing Personal Data and the Legal Bases for Such Processing:

We collect and process your Personal Data, including special categories of Personal Data as permitted by law, primarily for the purposes outlined below, grounded in the following legal bases:

Compliance and Contractual Necessities: We may be required to process your Personal Data to comply with legal obligations or as part of the contractual requirements necessary to provide our services to you. In instances where Personal Data is required by law or under a contract, and you fail to provide such data upon request, it may impede our ability to fulfill our contractual commitments or legal obligations to you, possibly resulting in our inability to provide you with our services or perform under the contract.

Table of Personal Data Processing Activities, Purposes, and Legal Bases

Purpose	Description	Legal Basis
Operating Online Platforms	Processing Personal Data for the functioning and administration of our digital platforms, including websites and social media, to deliver requested content	Legitimate interest in offering digital content and services to users and potential clients
Enhancing Digital Experience	Utilizing Personal Data to examine trends and improve user experience across our digital interfaces	Legitimate interest in optimizing website functionality for user engagement
Securing Digital Platforms	Employing Personal Data for monitoring usage and conducting investigations to safeguard our online platforms	Legitimate interest in ensuring the security and integrity of our digital assets
Personalized Digital Marketing	Processing Personal Data for market analysis, targeted advertising, and delivering customized content based on user preferences and activities	Legitimate interest in marketing our services; consent for personalized content and ads
Visitor Management	Using Personal Data, including visitor registration and confidentiality details, for security purposes	Legitimate interest in securing our premises and protecting company, staff, and visitor information
Event Coordination	Handling Personal Data for organizing and managing events or webinars, including communication with participants	Contractual necessity for event-related services; explicit consent for processing special categories of data
Health & Safety Compliance	Managing Personal Data, possibly including health-related details, for ensuring safety during events and office visits amidst health crises like COVID-19	Explicit consent; legitimate interest in safeguarding public health
Employee & Event Security	Processing Personal Data in response to credible threats against our staff, events, or facilities	Legitimate interest in protecting our workforce and assets
Marketing Communications	Utilizing Personal Data to distribute marketing materials, product updates, and other non-transactional messages	Legitimate interest in direct marketing; consent for certain communications
Call Recording	Recording phone calls, following legal guidelines, for training and quality assurance	Consent; legitimate interest in maintaining call quality standards
Client Support	Handling Personal Data via various channels, including web forms and calls, for addressing user queries and support needs	Contractual necessity for fulfilling service requests; legitimate interest in effective communication
Service Provision	Processing Personal Data to fulfill our contractual obligations in delivering services	Contractual necessity for service execution
Service Improvement	Using Personal Data for service development, optimization, and performance enhancement	Legitimate interest in service innovation and ensuring customer satisfaction
Personalized Service Interaction	Customizing service interactions based on Personal Data to enhance user experience	Legitimate interest in providing superior, tailored customer service
Account Management	Administering customer and user accounts, including billing and CRM, using Personal Data	Contractual necessity for account management; legitimate interest in customer relations
Usage Compliance	Assessing and managing user compliance with service terms using Personal Data	Contractual necessity for ensuring adherence to service agreements
Internal Reporting & Analytics	Utilizing Personal Data for internal business analysis, forecasting, and strategic planning	Legitimate interest in informed business decision-making
Organizational Security	Processing Personal Data for ensuring the overall security of our systems against suspicious activities or cyber threats	Legitimate interest in maintaining organizational cybersecurity
Employee Compensation	Managing Personal Data for employee remuneration, including performance-based incentives	Contractual necessity for employee payment; legitimate interest in equitable compensation
Financial Reporting	Employing Personal Data for financial reporting and compliance	Legitimate interest in fulfilling financial reporting obligations
Data Aggregation	Aggregating Personal Data to anonymize and minimize data processing	Legitimate interest in data minimization and privacy protection
Community Engagement	Processing Personal Data for participation in community events like webinars, contests, and open-source projects	Consent; contractual necessity for community-related activities
Diversity Initiatives	Collecting voluntary Personal Data, including diversity-related information, to support community goals around equality and opportunity	Explicit consent; compliance with legal diversity initiatives
Legal Compliance	Processing Personal Data as required by law...

14. Data Sharing and Usage

Service Providers: For necessary IT, system administration, hosting, payment processing, analytics, marketing, customer support, and similar services, we partner with selected service providers. These providers may utilize advanced AI tools for data analysis and content creation. All data sharing is conducted in accordance with applicable legal requirements and our internal policies.

Affiliates: We may share your Personal Data with our corporate family members, including future affiliates and entities we acquire, for purposes like fulfilling service requests, customer support, marketing, and technical operations.

Event Sponsors: Should you participate in our events or webinars or access our resources, we may share your Personal Data with the event sponsors, based on your explicit consent, where required by law. At any time, you have the option to decline data sharing.

Partners: We collaborate with partners who provide complementary services. Sharing of your data with these partners will be strictly based on your consent.

Customer and Service Access: In cases where our services are accessed through a customer or partner, your Personal Data may be shared for account verification, issue resolution, or policy enforcement.

Promotions and Contests: For any promotions or contests you enter, we may share your data with the organizers for efficient execution.

Third-Party Platforms: For marketing purposes, your data may be shared with social networks, advertisers, and third-party websites, with appropriate legal safeguards.

Professional Advisers: We might occasionally share your data with professionals like lawyers, bankers, auditors, and insurers for expert advice or compliance with legal obligations.

Corporate Transactions: In the event of mergers, reorganizations, or sales, your Personal Data may be part of the transferred assets, following legal guidelines.

Public Authorities: We reserve the right to disclose your Personal Data to government and public authorities if required by law.

15. Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect data from children without parental consent. If we become aware of any unintentional data collection from minors, we will take steps to delete it promptly.

16. Data Retention

We retain your Personal Data as long as necessary for the purposes for which it was collected and in compliance with our legal obligations. Post the retention period, your data will be securely deleted or anonymized.

17. Your Rights

You have the right to access, update, delete, or restrict the processing of your Personal Data. You may object to certain processing activities and opt out of data sharing for third-party advertising. You also have the right to withdraw any consent previously given, without affecting the lawfulness of processing based on consent before its withdrawal.

18. Grievance Redressal

Should you have any privacy-related complaints or concerns, you can contact us directly for resolution. While we do not currently fall under specific privacy frameworks like APEC CBPR or CCPA, we are committed to respecting and protecting your Personal Data in accordance with applicable laws and best practices.